When can I expect to receive my order?
I'll usually ship out orders 3-5 days after you've placed an order at my store, but depending on the weather and availability, it might be a bit more.
I am a one-woman shop and ship everything myself on top of having a full-time job so I ask my customers to give me some grace when shipping. If you feel like I missed your order, please email me at email@example.com or DM me on instagram @illiferandezart and I will get to it.
Domestically, expect to receive your order within 3-5 business days when shipping with USPS and UPS.
Do you ship internationally?
Yes, I ship all over the world.
Do you take commissions?
Depending on my availability, I do take commissions every couple of months. Please check my instagram instagram.com/illiferandezart for the most up to date information on my commission availability.
If you're not happy with your purchase, you can receive a full refund from as long as you return the item within 15 days of receipt. The item must be returned unused and in its original packaging. Along with your return, please include a note stating the reason for your return, your name, email address and whether you'd like to either get a return or exchange the item for something else. Please note that you will be responsible for covering the cost of shipping. Contact me at firstname.lastname@example.org for more information.